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How to Speak to Your Cupcake Customers on the Phone

How you interact with your cupcake customers is going to be a key factor in the success of your business.

Whether you’re running the business from home or from a shop, the way you speak to customers has to be high on your priority list of things to work on or develop.

Consider how you would like to be spoken to / treated if you were to order something over the phone. How would you like that conversation to go?

New to Taking Orders on the Phone?

If you’re new to having to speak to strangers and taking orders on the phone on a regular basis you may find it quite daunting and uncomfortable. This is quite understandable, however it’s something that you will have to overcome.

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